Privacy Policy

How ACJ Creative collects, uses, and protects your personal information.

Last updated: 21 March 2026

ACJ Creative Pty Ltd (ABN 14 689 359 304) (“we”, “us”, “our”) is a web design service based in Western Australia. This Privacy Policy explains how we handle personal information collected through this website and in the course of providing our services.

We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What information we collect

We collect personal information that you voluntarily provide when you:

  • Fill out the contact form on this website (name, email address, phone number, and message)
  • Engage us to provide services (business name, billing details, and project-related information you share)
  • Correspond with us by email

We do not collect sensitive information (as defined by the Privacy Act) unless you choose to provide it.

2. How we use your information

We use your personal information to:

  • Respond to your enquiry
  • Scope, quote, and deliver web design services
  • Communicate with you throughout a project
  • Send invoices and process payments
  • Comply with legal obligations

We do not use your information for direct marketing without your consent.

3. Disclosure to third parties

We may share your information with:

  • Hosting and infrastructure providers — this website is hosted on platforms such as Cloudflare Pages or Netlify, which may process form submissions on our behalf
  • Payment processors — if you pay by invoice or online payment, your billing details are handled by the payment provider (e.g. Stripe or direct bank transfer)
  • Email providers — communications are sent via our email service provider

We do not sell, rent, or trade your personal information. We only share it to the extent necessary to deliver our services.

4. Storage and security

Your information is stored and transmitted securely. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Where we no longer need personal information, we take reasonable steps to destroy or de-identify it.

5. Your rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or out-of-date information
  • Make a complaint about how we have handled your information

To exercise any of these rights, contact us at the details below.

6. Cookies and analytics

This website may use cookies or analytics tools (such as Cloudflare Web Analytics) to understand how visitors use the site. This data is aggregated and does not personally identify you. You can disable cookies through your browser settings.

This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Contact

For privacy-related enquiries, requests, or complaints:

ACJ Creative 32 Carnegie Loop, Cooloongup, Western Australia 6168 Email: owen@acjtech.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

This policy may be updated from time to time. The current version is always available on this page.